Managing Business Ethics 1st Edition - And Your Career

Quản lý đạo đức kinh doanh
Và sự nghiệp của bạn
Trước đây được xuất bản bởi Chicago Business Press, hiện do Sage xuất bản. Sử dụng cách tiếp cận ứng dụng và thực tế, Quản lý đạo đức kinh doanh: Và sự nghiệp của bạn tập trung vào những tác động của đạo đức kinh doanh đối với sự nghiệp của sinh viên và tổ chức nơi họ sẽ làm việc. Giọng điệu trò chuyện của tác giả Mel Fugate khiến cho những bài viết ngắn gọn về nền tảng triết học và lịch sử của đạo đức, nghiên cứu có ảnh hưởng và các ví dụ thực tế có thể tiếp cận được để thảo luận trong lớp.

Preface
Part One Overview of Business Ethics
1 Understanding Business Ethics
What are Morals, Values, and Norms, and How Do They Relate to Business Ethics?
What Are Morals and Business Values, and How Do They Relate to Business Ethics?
Black & White, Gray Areas, and Ethical Dilemmas
The Importance of Ethics to Business
Legal Does Not Mean Ethical
Stakeholders
The Stakeholder Approach
Benefits of Ethical Conduct to Organizations
The Importance of Ethics to You and Your Career
Competence + Integrity = Trust = Success
Ethics and Your Career
Truth and Lies in Job Interviews
Using the Three-Dimensional Problem-solving for Ethics (3D PSE) Tool to Improve Your Ethical Performance
Dimension 1: Define the Ethical Challenge
Dimension 2: Determine the Causes
Dimension 3: Describe Your Solutions and the Intended and Potential Unintended Consequences for Stakeholders
Case Study: When Business, Safety, and the Government Collide, Ethics Get Complicated
2 Laying a Foundation: Ethical Decision Making, Social Responsibility, Corporate Governance, Stakeholders and Activism, and Sustainability
Common Ethical Decision-Making Perspectives
It’s All about the Consequences (Teleological Ethics)
Your Motives and Deontological Ethics
Virtue Ethics
Relativism
The Socially Responsible Organization and Inpidual
Corporate Social Responsibility
Inpidual Social Responsibility
The Influence of Corporate Governance and Stakeholder Activism on Business Ethics
Corporate Governance
Stakeholder Activism
What It Means to Be Sustainable
The Relationship between Sustainability, Social Responsibility, and Business Ethics
Sustainability Is About Time
Sustainability and Your Career
Case Study: Dick’s Sporting Goods Stops Carrying Guns
Part Two Inpidual Influences on Business Ethics
3 Why Good People Do Bad Things
The Personal Factors that Influence Your Ethical Decision Making
Ethical Awareness
Ethical Intuition
Moral Development
How Moral Intensity Affects Perceptions of Ethically Challenging Situations
Magnitude of Consequences
Social Consensus
Probability Effect
Temporal Immediacy
Proximity
Concentration Effect
The Frequency and Dangers of Moral Disengagement
What Is Moral Disengagement, and How Does It Foster Unethical Behavior?
Illustrations and Applications to Work and School
Identifying Ethical Blind Spots and How to Remedy Them
Guarding Against Ill-Conceived Goals
Seeing through Motivated Blindness
Indirect Blindness—Delegating Responsibility
Slippery Slope
Overvaluing Outcomes
Case Study: Hard Times for You, for Them, but Not for Me
4 Inpidual Factors That Influence Your Ethics-Related Thoughts and Actions
Key Personal Characteristics That Influence Your Sense of What Is Right and Wrong
Values
Honesty
Integrity
Moral Courage—“Integrity Under Fire”
Understanding and Managing Your Biases
Fundamental Attribution Error
Self-Serving Bias
Confirmation Bias
Halo and Horns Effect
Escalation of Commitment
Stereotypes
Ensure Your Conduct Is Ethical
“That’s How We Do Things Here”
Use Your Junior Status to Your Advantage
Your Job Search and Ethics
Case Study: Impressive, But Is It Really You?
5 Common Ethical Challenges and How to Handle Them
Managing Common Ethical Issues at Work
Lying
Conflicts of Interest
Company Time and Other Resources
Employee Monitoring
Monitoring and the Law
Common Types of Employee Monitoring
Employer and Employee Best Practices
The Line between Professional and Personal
Conduct
Who Decides?
Whistleblowing
When and Why to Be a Whistleblower
Why NOT to Be a Whistleblower
How to Blow the Whistle
Case Study: Life or Death, You Decide
6 Common Organizational Practices with Ethics Implications
Ethical Issues When Hiring Employees
Factors to Consider
Hiring Bias and Artificial Intelligence
The Use of Social Media in Employee Screening
Reference Checks
Freedom of Expression at Work
First Things First, the First Amendment
Political Views
Performance Appraisals, Rewards, Punishment, and Business Ethics
Distributive Fairness and Rewards
Interactional Fairness and Your Manager
Appraisals and Procedural Fairness
Making Appraisals Fair and More Effective
Case Study: What Good Does Testing Do?
7 The Double-Edged Sword of Leadership and Business Ethics
The Role of Leadership in Business Ethics
Leadership and Ethical Leadership
Moral Person and the Moral Manager—Two Worlds, One Person
Virtuous Leadership
Characteristics of Unethical Leaders
Narcissism
Machiavellianism
Psychopathy
Why Do They “Succeed?”
Avoiding the Perils of the Darkness
Leading with Ethical Liability versus Legal Liability, Character, and Empathy
Legal Liability—Necessary but Insufficient
Ethical Liability—The Higher Standard for Leaders Everywhere
Character—The Foundation of Ethical Leadership
Why Aren’t All Leaders Ethical, and What Can Be Done About It?
Warning Signs
Conflict Is a Red Flag
Why Some Unethical Leaders Get Away with It
The Most Powerful Tool for Ethical Leadership—Modeling
Case Study: When a Vision Goes Dark
Part Three Organizational Influences on Business Ethics
8 Organizational Culture and Business Ethics
Organizational Culture and How It Affects Business Ethics
The Layers of Organizational Culture
Why Culture Is a Critical Influence on Business Ethics
Incivility—Reflecting and Reinforcing an Unethical Organizational Culture
Unethical Cultures Breed Incivility
Bullying
Harassment
Create and Foster Ethical Organizational Cultures
Ethics Audit
Leaders’ Role in Fostering Ethical Cultures
Case Study: It’s Just Part of the Game
9 The Role of Laws, Codes, and Training in Business Ethics
The Role of Laws and Regulations in Influencing Business Ethics
Laws and Regulations—Formal Cultural Norms
Foreign Corrupt Practices Act (FCPA)
Federal Sentencing Guidelines for Organizations (FSGO)
Sarbanes-Oxley
Dodd–Frank
Codes of Ethics and Conduct
Codes of Ethics
Codes of Conduct
Common Codes at Universities
Creating a Relevant and Effective Code for Ethical Conduct
Creating a Code for Your Job
Creating and Communicating a Compelling Objective
Common Ethical Challenges, Their Causes, and Solutions
Put It All Together—Including Consequences and Value Alignment
Apply Your Knowledge—Code of Ethical Conduct for Students
Causes
Creating an Effective Ethics Program
Part 1: Make Ethics Part of Strategy
Part 2: Identify Most Common and Serious Risks
Part 3: Embed in the Organization’s Culture
Part 4: Require and Enable Voices
Part 5: Accountability
Case Study: Better or Worse? You Be the Judge
10 Doing Well By Doing Good
Environmental, Social, and Governance (ESG) Approach to Business
ESG as a Path to Success
Purpose Beyond Profit
Conscious Capitalism and How to Build a Conscious Organization
Conscious Capitalism
Higher Purpose
Stakeholder Interdependence
Conscious Leaders and Conscious Cultures
The Caux Principles
CRT Principles for Responsible Business
It’s More Than Principles … Stakeholders Matter Too
B-Corporations
Differences between B-Corporations and Other Companies
The Benefits of Being a B-Corporation
How Do We Value “Good”?
Case Study: So Much Good, but How Much Well Are You Willing to Give?
Part Four Global Business Ethics Issues
11 A Global Perspective of Business Ethics
Business Ethics Challenges When Crossing National Borders
Multinational Corporations (MNCs)
Global Business Values
National Culture Framework
Ethical Relativism
Global Code of Conduct
Motivations for Global Codes
Global Codes for Industries
Political Risk
Political Stability and Business Transparency
Taxes and Currency Value
Regulations and Compliance
Leveling the Ethics Playing Field
Competition Between Countries
World Trade Organization (WTO)
United Nations Global Compact (UNGC)
Case Study: You Help Us, You Help You
12 Environmental Sustainability Issues at Home and Abroad
Environmental Externalities—The Environment’s Archenemy
Externalities Lower Costs and Increase Affordability
How to Internalize Externalities
Key Environmental Issues Confronting Business and Society
Climate Change and Energy
Water
Air
The Pros and Cons of Regulatory Solutions to Environmental Issues
Domestic and International Regulatory Solutions
Advantages and Disadvantages of Regulation
Characteristics of an Environmentally Sustainable Organization
The Business Case for Environmental Sustainability
Who is Good at Sustainability?
The Role of Renewable Energy and Green Methods
Case Study: Hard Times for You, for Them, but Not for Me
13 The Role of Business in Social Justice and Change
Changing Expectations for Business
Business Is All about Profits, Right?
The Markets Can Solve Inequities
Leadership Is About Opportunity
Business as an Agent for Social Justice and Change
Income Inequality
Health and Health Care Inequality
Racial Inequality in America
Solving Income Inequality
Solutions for the World
Living Wages Versus Minimum Wages
United Nations’ Recommendations for Combatting Income Inequality
Erasing Debt
Potential Remedies for Health
Reduce Costs
Increase Availability and Access
Reconciling Racial Inequality
Businesses and Other Organizations
Your Efforts and Those of Other Inpiduals
Then There Is Government
Closing Comments
Case Study: Multiple Bites of the Profit Pie
Case Study The Cause, Effect, and Impact of Amazon
Where It Started and Its Path
Joy and Pain
Impact on the Environment
Who Do We Work For?
Buyers and Sellers have Issues Too
It’s All About Data
Performance Management—Metrics and Consequences
Compensation
How Does Bezo’s Leadership Affect The Company?
The Best and The Worst
Decision Making
The Culture That Is Amazon
Values and Guiding Principles
It Takes Talent, Loads and Loads of Talent
Make a “Career Choice” at Amazon
What About Diversity and Inclusion?
Employee Experiences Are Diverse Too
Legal Challenges
Government Concerns and Actions
Code Amazon
Putting Its Best Foot Forward
Environmental Impact
Social Impact
Governance and Government
Global Reach and Global Impact
It Isn’t Easy
But There is Love and Hope
Notes
Index