Organizational Ethics: A Practical Approach 5th Edition

List of Case Studies, Self-Assessments, Ethical Checkpoints, and Contemporary Issues in Organizational Ethics
Introduction: Making the Case for Studying Organizational Ethics
Acknowledgments
About the Author
Part One Practicing Personal Ethics in the Organization
Chapter 1 • Ethical Competencies and Perspectives
Developing Ethical Competencies
Defining Organizational Ethics
Ethical Perspectives
Utilitarianism: Do the Greatest Good for the Greatest Number
Kant’s Categorical Imperative: Do What’s Right Despite the Consequences
Rawls’s Justice as Fairness: Balancing Freedom and Equality
Aristotelian Ethics: Live Well
Confucianism: Building Healthy Relationships
Altruism: Concern for Others
Chapter Takeaways
Application Projects
Chapter 2 • Ethical Decision Making and Action
Components of Ethical Behavior
Component 1: Moral Sensitivity (Recognition)
Component 2: Moral Judgment
Component 3: Moral Motivation
Component 4: Moral Character
Decision-Making Formats
Aristotle’s Rules of Deliberation
The Lonergan/Baird Method
The Moral Compass
The Foursquare Protocol
The Five “I” Format
Chapter Takeaways
Application Projects
Chapter 3 • Components of Personal Ethical Development
Component 1: Discovering Vocation
Discovering Your Calling
The Dark Side of a Calling
Component 2: Identifying Personal Values
Component 3: Developing Character
Positive Psychology and Virtues
Direct Approaches to Character Development
Indirect Approaches to Character Development
Component 4: Creating a Moral Identity
Component 5: Drawing Upon Spiritual Resources
Spiritual Disciplines
Spiritual Well-Being
Chapter Takeaways
Application Projects
Part TWO Practicing Interpersonal Ethics in the Organization
Chapter 4 • Ethical Interpersonal Communication
Dialogue: An Ethical Framework for Interpersonal Communication
Ethical Communication Competencies
Immediacy Behaviors
Mindfulness
Effective Listening
Self-Disclosure
Confirmation
Emotional Intelligence
Trust Building
Giving and Receiving Feedback
Chapter Takeaways
Application Projects
Chapter 5 • Exercising Ethical Influence
Questions of Power
Question 1: Are Some Forms of Power More Ethical Than Others?
Question 2: Is It Possible to Have Too Much Power?
Question 3: Should I Play Politics?
Question 4: What Factors Contribute to Empowerment?
Ethical Issues in Influence
Framing
Proactive Tactics
Impression Management
Deception
Emotional Labor
Communication of Expectations
Chapter Takeaways
Application Projects
Chapter 6 • Ethical Conflict Management
Conflict in Organizational Life
Becoming an Ethical Conflict Manager
Step 1: Recognize the Differences Between Functional and Dysfunctional Conflicts
Step 2: Take Control
Step 3: Identify Your Personal Conflict Style
Step 4: Develop Conflict Guidelines
Step 5: Employ Collaborative Conflict Management Tactics
Step 6: Be Prepared to Apologize
Resolving Conflict Through Ethical Negotiation
Ethical Issues in Negotiation
Adopt an Integrative Approach to Negotiation
Combating Aggression and Sexual Harassment
Types of Aggression
Resisting and Reducing Aggression
Preventing Sexual Harassment
Chapter Takeaways
Application Projects
Part Three • Practicing Leadership, Followership, and Group Ethics
Chapter 7 • Leadership and Followership Ethics
Ethical Leadership
The Ethical Challenges of Leadership
The Shadow Side of Leadership
Stepping Out of the Shadows: Normative Leadership Theories
Ethical Followership
The Ethical Challenges of Followership
Meeting the Moral Demands of Followership: Principles and Strategies
Ethical Self-Leadership
Chapter Takeaways
Application Projects
Chapter 8 • Improving Group Ethical Performance
Acting as a Morally Responsible Team Member
Adopting a Cooperative Orientation
Doing Your Fair Share (Not Loafing)
Displaying Openness and Supportiveness
Being Willing to Stand Alone
Responding to Ethical Danger Signs
Groupthink
Polythink
Mismanaged Agreement
Team Defense Mechanisms
Escalating Commitment
Moral Exclusion
Chapter Takeaways
Application Projects
Part Four • Practicing Ethics in Organizational Systems
Chapter 9 • Building an Ethical Organization
Making Ethics Matter
Components of Ethical Culture
Formal Elements
Informal Elements
Cultural Change Efforts
Ethical Drivers
Chapter Takeaways
Application Projects
Chapter 10 • Managing Ethical Hot Spots in the Organization
Ethical Marketing
Ethical Issues in Marketing
Ethical Principles and Strategies
Ethical Finance and Accounting
Ethical Issues in Finance and Accounting
Ethical Principles and Strategies
Ethical Human Resource Management
Ethical Issues in Human Resource Management
Ethical Principles and Strategies
Chapter Takeaways
Application Projects
Chapter 11 • Promoting Sustainable Organizational Citizenship
The Organization as Citizen
Components of Organizational Citizenship
Stakeholder Focus
Sustainability
Corporate Social Responsibility
Corporate/CEO Activism
Promoting Organizational Citizenship
Adopt a Stewardship Mind-Set
Act as a Citizenship Catalyst/Social Intrapreneur
Measure Social Performance
Chapter Takeaways
Application Projects
Chapter 12 • Ethics in a Global Society
The Dangers of Globalization and the Challenges of Ethical Diversity
Developing Cross-Cultural Ethical Competence
Coming to Grips With Perceptual Biases
Becoming a World Citizen
Understanding Ethical Diversity
Finding Moral Common Ground
Resolving Cross-Cultural Ethical Conflicts
Chapter Takeaways
Application Projects
Notes
References
Index
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