An Introduction to Human Resource Management 5th Edition

List of FiguresList of TablesPrefaceAbout the AuthorGuide to IconsOnline Resources for InstructorsAcknowledgementsPublisher’s AcknowledgementsPART ONE HRM IN CONTEXT1 What Is HRM?IntroductionCompeting Definitions of HRMThe Emergence of HRMHard and Soft Variants of HRMPatterns of HRM PracticeHRM and a Changing Organisational ContextThe Changing HR FunctionSummary pointsSelf-test questionsCase studyUseful reading2 HRM and the IndividualIntroductionWhat Is the Employment Relationship?The Explicit Contract of EmploymentThe Psychological ContractManagerial ControlThe Components of Individual Work PerformanceA Conceptual Framework for Understanding How HRM Can Contribute to Improved Individual PerformanceSummary pointsSelf-test questionsCase studyUseful reading3 HRM, Strategy and PerformanceIntroductionThe Strategy-Making ProcessDimensions in HR Strategy FormationPerspectives on HR StrategyOrganisational PerformanceHRM and PerformanceSummary pointsSelf-test questionsCase studyUseful reading4 The Labour Market Context of HRMIntroductionWhat Is a Labour Market?Unemployment and UnderemploymentLabour Market ChangeThe Restructuring of Internal Labour MarketsThe Controversies of FlexibilityQuality of Working LifeSummary pointsSelf-test questionsCase studyUseful reading5 International HRM and the National and International ContextsIntroductionGlobalisation and the Changing International Context of HRMInternational Human Resource ManagementThe National Context of HRMNational CultureConceptualising CultureNational InstitutionsInternational InstitutionsThe European Union (EU)National Business Systems and MNC Activity: Going Global?Are Global Approaches to HRM Really Possible?Summary pointsSelf-test questionsCase studyUseful readingPART TWO HRM IN PRACTICE6 People ResourcingIntroductionHuman Resource PlanningEmployee Retention and TurnoverSuccession Planning and Talent ManagementRecruitment and SelectionEvaluating the Recruitment and Selection ProcessInductionTerminating the Employment ContractSummary pointsSelf-test questionsCase studyUseful reading7 Managing PerformanceIntroductionDefining the Concept of ‘Performance’What Is Performance Management?Setting Performance ObjectivesMeasuring PerformanceIdentifying Appropriate Measures of PerformancePerformance and Development ReviewsHuman Resource Development and Performance ManagementReward and Performance ManagementDealing with Poor PerformanceIssues with Performance Management in PracticeThe Role of Culture in Managing PerformanceManaging Corporate CultureSummary pointsSelf-test questionsCase studyUseful reading8 Managing RewardIntroductionForms of RewardReward and the Employment RelationshipThe Management of RewardThe Context of RewardMarket ContextReward SystemsBasic PayIncremental Pay SchemesVariable or Contingent PayEmployee Perks and BenefitsNon-Financial RewardsTotal RewardIssues in Reward ManagementSummary pointsSelf-test questionsCase studyUseful reading9 Human Resource DevelopmentIntroductionDefining Human Resource DevelopmentWhy Invest in HRD?Drivers of HRD ActivityBusiness Strategy and HRDHRD in PracticeThe Systematic Training ModelSummary pointsSelf-test questionsCase studyUseful reading10 Employment RelationsIntroductionControl, Power and Authority in the Employment RelationshipHRM and Employment RelationsKey Trends in British Employment RelationsEmployee VoiceEmployee Involvement and ParticipationEmployee Voice in PracticeSummary pointsSelf-test questionsCase studyUseful readingPART THREE CONTEMPORARY ISSUES IN HRM11 HRM, Equality and DiversityIntroductionThe Incidence of Inequality in the Labour MarketForms of DiscriminationConsequences of DiscriminationThe Political and Legal Contexts of InequalityHRM, Equality and DiversityThe Equal Opportunities ApproachManaging DiversitySummary pointsSelf-test questionsCase studyUseful reading12 Career and Talent ManagementIntroductionThe ‘Traditional’ CareerThe Death of the Career?New Careers and the Psychological ContractAre Traditional Careers Really Dead?Organisations and Career ManagementHRM and Career Management InterventionsOrganisational Change and Career ManagementTalent ManagementFeatures of Effective Talent ManagementImplications for Recruitment and RetentionCareer Management and DiversitySummary pointsSelf-test questionsCase studyUseful reading13 The Management of Workplace ConflictIntroductionAn Overview of Conflict in the Employment RelationshipOrganisational Rules and ProceduresDiscipline at WorkDisciplinary and Grievance ProceduresUnder-Performance: A Disciplinary Issue?Employee Discipline and Behaviour Outside of WorkHandling Employee GrievanceBullying and Harassment at WorkCollective Dispute ProceduresThe Role of HR SpecialistsEmployment TribunalsSummary pointsSelf-test questionsCase studyUseful reading14 HRM, Work and Well-BeingIntroductionDefining Well-BeingDignity at WorkHealth and Safety at WorkMental Health and Stress at WorkThe Impact of Ill HealthThe Business Case for the Effective Management of Employee Well-BeingThe UK Legal FrameworkManaging Health, Safety and Well-Being at WorkWhose Responsibility Is Workplace Well-Being?Tackling Work-Related StressWork–Life BalanceSummary pointsSelf-test questionsCase studyUseful reading15 Contemporary Change and HRMIntroductionSustainable HRMThe Developing Context of HRMIssues in Knowledge ManagementSummary pointsSelf-test questionsCase studyUseful readingGlossaryBibliographyIndex