Managing Business Ethics 1st Edition - And Your Career

PrefacePart One Overview of Business Ethics1 Understanding Business EthicsWhat are Morals, Values, and Norms, and How Do They Relate to Business Ethics?What Are Morals and Business Values, and How Do They Relate to Business Ethics?Black & White, Gray Areas, and Ethical DilemmasThe Importance of Ethics to BusinessLegal Does Not Mean EthicalStakeholdersThe Stakeholder ApproachBenefits of Ethical Conduct to OrganizationsThe Importance of Ethics to You and Your CareerCompetence + Integrity = Trust = SuccessEthics and Your CareerTruth and Lies in Job InterviewsUsing the Three-Dimensional Problem-solving for Ethics (3D PSE) Tool to Improve Your Ethical PerformanceDimension 1: Define the Ethical ChallengeDimension 2: Determine the CausesDimension 3: Describe Your Solutions and the Intended and Potential Unintended Consequences for StakeholdersCase Study: When Business, Safety, and the Government Collide, Ethics Get Complicated2 Laying a Foundation: Ethical Decision Making, Social Responsibility, Corporate Governance, Stakeholders and Activism, and SustainabilityCommon Ethical Decision-Making PerspectivesIt’s All about the Consequences (Teleological Ethics)Your Motives and Deontological EthicsVirtue EthicsRelativismThe Socially Responsible Organization and IndividualCorporate Social ResponsibilityIndividual Social ResponsibilityThe Influence of Corporate Governance and Stakeholder Activism on Business EthicsCorporate GovernanceStakeholder ActivismWhat It Means to Be SustainableThe Relationship between Sustainability, Social Responsibility, and Business EthicsSustainability Is About TimeSustainability and Your CareerCase Study: Dick’s Sporting Goods Stops Carrying GunsPart Two Individual Influences on Business Ethics3 Why Good People Do Bad ThingsThe Personal Factors that Influence Your Ethical Decision MakingEthical AwarenessEthical IntuitionMoral DevelopmentHow Moral Intensity Affects Perceptions of Ethically Challenging SituationsMagnitude of ConsequencesSocial ConsensusProbability EffectTemporal ImmediacyProximityConcentration EffectThe Frequency and Dangers of Moral DisengagementWhat Is Moral Disengagement, and How Does It Foster Unethical Behavior?Illustrations and Applications to Work and SchoolIdentifying Ethical Blind Spots and How to Remedy ThemGuarding Against Ill-Conceived GoalsSeeing through Motivated BlindnessIndirect Blindness—Delegating ResponsibilitySlippery SlopeOvervaluing OutcomesCase Study: Hard Times for You, for Them, but Not for Me4 Individual Factors That Influence Your Ethics-Related Thoughts and ActionsKey Personal Characteristics That Influence Your Sense of What Is Right and WrongValuesHonestyIntegrityMoral Courage—“Integrity Under Fire”Understanding and Managing Your BiasesFundamental Attribution ErrorSelf-Serving BiasConfirmation BiasHalo and Horns EffectEscalation of CommitmentStereotypesEnsure Your Conduct Is Ethical“That’s How We Do Things Here”Use Your Junior Status to Your AdvantageYour Job Search and EthicsCase Study: Impressive, But Is It Really You?5 Common Ethical Challenges and How to Handle ThemManaging Common Ethical Issues at WorkLyingConflicts of InterestCompany Time and Other ResourcesEmployee MonitoringMonitoring and the LawCommon Types of Employee MonitoringEmployer and Employee Best PracticesThe Line between Professional and PersonalConductWho Decides?WhistleblowingWhen and Why to Be a WhistleblowerWhy NOT to Be a WhistleblowerHow to Blow the WhistleCase Study: Life or Death, You Decide6 Common Organizational Practices with Ethics ImplicationsEthical Issues When Hiring EmployeesFactors to ConsiderHiring Bias and Artificial IntelligenceThe Use of Social Media in Employee ScreeningReference ChecksFreedom of Expression at WorkFirst Things First, the First AmendmentPolitical ViewsPerformance Appraisals, Rewards, Punishment, and Business EthicsDistributive Fairness and RewardsInteractional Fairness and Your ManagerAppraisals and Procedural FairnessMaking Appraisals Fair and More EffectiveCase Study: What Good Does Testing Do?7 The Double-Edged Sword of Leadership and Business EthicsThe Role of Leadership in Business EthicsLeadership and Ethical LeadershipMoral Person and the Moral Manager—Two Worlds, One PersonVirtuous LeadershipCharacteristics of Unethical LeadersNarcissismMachiavellianismPsychopathyWhy Do They “Succeed?”Avoiding the Perils of the DarknessLeading with Ethical Liability versus Legal Liability, Character, and EmpathyLegal Liability—Necessary but InsufficientEthical Liability—The Higher Standard for Leaders EverywhereCharacter—The Foundation of Ethical LeadershipWhy Aren’t All Leaders Ethical, and What Can Be Done About It?Warning SignsConflict Is a Red FlagWhy Some Unethical Leaders Get Away with ItThe Most Powerful Tool for Ethical Leadership—ModelingCase Study: When a Vision Goes DarkPart Three Organizational Influences on Business Ethics8 Organizational Culture and Business EthicsOrganizational Culture and How It Affects Business EthicsThe Layers of Organizational CultureWhy Culture Is a Critical Influence on Business EthicsIncivility—Reflecting and Reinforcing an Unethical Organizational CultureUnethical Cultures Breed IncivilityBullyingHarassmentCreate and Foster Ethical Organizational CulturesEthics AuditLeaders’ Role in Fostering Ethical CulturesCase Study: It’s Just Part of the Game9 The Role of Laws, Codes, and Training in Business EthicsThe Role of Laws and Regulations in Influencing Business EthicsLaws and Regulations—Formal Cultural NormsForeign Corrupt Practices Act (FCPA)Federal Sentencing Guidelines for Organizations (FSGO)Sarbanes-OxleyDodd–FrankCodes of Ethics and ConductCodes of EthicsCodes of ConductCommon Codes at UniversitiesCreating a Relevant and Effective Code for Ethical ConductCreating a Code for Your JobCreating and Communicating a Compelling ObjectiveCommon Ethical Challenges, Their Causes, and SolutionsPut It All Together—Including Consequences and Value AlignmentApply Your Knowledge—Code of Ethical Conduct for StudentsCausesCreating an Effective Ethics ProgramPart 1: Make Ethics Part of StrategyPart 2: Identify Most Common and Serious RisksPart 3: Embed in the Organization’s CulturePart 4: Require and Enable VoicesPart 5: AccountabilityCase Study: Better or Worse? You Be the Judge10 Doing Well By Doing GoodEnvironmental, Social, and Governance (ESG) Approach to BusinessESG as a Path to SuccessPurpose Beyond ProfitConscious Capitalism and How to Build a Conscious OrganizationConscious CapitalismHigher PurposeStakeholder InterdependenceConscious Leaders and Conscious CulturesThe Caux PrinciplesCRT Principles for Responsible BusinessIt’s More Than Principles … Stakeholders Matter TooB-CorporationsDifferences between B-Corporations and Other CompaniesThe Benefits of Being a B-CorporationHow Do We Value “Good”?Case Study: So Much Good, but How Much Well Are You Willing to Give?Part Four Global Business Ethics Issues11 A Global Perspective of Business EthicsBusiness Ethics Challenges When Crossing National BordersMultinational Corporations (MNCs)Global Business ValuesNational Culture FrameworkEthical RelativismGlobal Code of ConductMotivations for Global CodesGlobal Codes for IndustriesPolitical RiskPolitical Stability and Business TransparencyTaxes and Currency ValueRegulations and ComplianceLeveling the Ethics Playing FieldCompetition Between CountriesWorld Trade Organization (WTO)United Nations Global Compact (UNGC)Case Study: You Help Us, You Help You12 Environmental Sustainability Issues at Home and AbroadEnvironmental Externalities—The Environment’s ArchenemyExternalities Lower Costs and Increase AffordabilityHow to Internalize ExternalitiesKey Environmental Issues Confronting Business and SocietyClimate Change and EnergyWaterAirThe Pros and Cons of Regulatory Solutions to Environmental IssuesDomestic and International Regulatory SolutionsAdvantages and Disadvantages of RegulationCharacteristics of an Environmentally Sustainable OrganizationThe Business Case for Environmental SustainabilityWho is Good at Sustainability?The Role of Renewable Energy and Green MethodsCase Study: Hard Times for You, for Them, but Not for Me13 The Role of Business in Social Justice and ChangeChanging Expectations for BusinessBusiness Is All about Profits, Right?The Markets Can Solve InequitiesLeadership Is About OpportunityBusiness as an Agent for Social Justice and ChangeIncome InequalityHealth and Health Care InequalityRacial Inequality in AmericaSolving Income InequalitySolutions for the WorldLiving Wages Versus Minimum WagesUnited Nations’ Recommendations for Combatting Income InequalityErasing DebtPotential Remedies for HealthReduce CostsIncrease Availability and AccessReconciling Racial InequalityBusinesses and Other OrganizationsYour Efforts and Those of Other IndividualsThen There Is GovernmentClosing CommentsCase Study: Multiple Bites of the Profit PieCase Study The Cause, Effect, and Impact of AmazonWhere It Started and Its PathJoy and PainImpact on the EnvironmentWho Do We Work For?Buyers and Sellers have Issues TooIt’s All About DataPerformance Management—Metrics and ConsequencesCompensationHow Does Bezo’s Leadership Affect The Company?The Best and The WorstDecision MakingThe Culture That Is AmazonValues and Guiding PrinciplesIt Takes Talent, Loads and Loads of TalentMake a “Career Choice” at AmazonWhat About Diversity and Inclusion?Employee Experiences Are Diverse TooLegal ChallengesGovernment Concerns and ActionsCode AmazonPutting Its Best Foot ForwardEnvironmental ImpactSocial ImpactGovernance and GovernmentGlobal Reach and Global ImpactIt Isn’t EasyBut There is Love and HopeNotesIndex