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Purchasing and Supply Chain Management 4th Edition

Purchasing and Supply Chain Management 4th Edition

BRAND: Sage
Publisher:
Sage
Author:
W. C. Benton, Jr.
Edition:
@2021
eBook ISBN:
9781071804773
Print ISBN:
9781071804759
Type:
1 Year Subscription. Dành cho Cá nhân
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Quản lý chuỗi cung ứng và mua hàngQuản lý chuỗi cung ứng và mua hàng giới thiệu cho sinh viên cách mua hàng vì nó liên quan đến chuỗi cung ứng cũng như các chức năng và hệ thống khác trong một tổ chức, chẳng hạn như tiếp thị, hậu cần và vận hành. Tác giả W. C. Benton, Jr. đã có hơn 30 năm kinh nghiệm thực hành, giảng dạy, nghiên cứu và tư vấn để dạy cho sinh viên sự hợp tác, đàm phán và phân tích chủ động. Thông qua cách tiếp cận từng bước, người đọc sẽ có được các kỹ năng mua hàng dựa trên dữ liệu rất quan trọng đối với thế hệ chuyên gia tiếp theo. Phiên bản thứ tư được cập nhật đầy đủ với các trường hợp thực tế mới, nghiên cứu mới nhất và thông tin cập nhật về các xu hướng chính trong lĩnh vực này. Đi kèm với tiêu đề này: Trang web Tài nguyên dành cho Giảng viên được bảo vệ bằng mật khẩu (chính thức được gọi là SAGE Edge) cung cấp quyền truy cập vào tất cả các tài nguyên dành riêng cho văn bản, bao gồm ngân hàng bài kiểm tra và các trang trình bày PowerPoint® dành riêng cho từng chương có thể chỉnh sửa.
  1. PrefaceAcknowledgmentsAbout the AuthorPart I Introduction to Purchasing and Supply Chain Management
  2. Chapter 1 Purchasing and Supply Chain ManagementINTRODUCTIONPURCHASING MANAGERS, BUYERS, AND PURCHASING AGENTSTHE EVOLUTION OF THE PURCHASING AND SUPPLY MANAGEMENT FUNCTIONTHE SUPPLY MANAGEMENT PROCESSPURCHASING DOLLAR RESPONSIBILITYMaterial ShortagesSynthetic MaterialsInflationComplex, High-Value ProductsINTEGRATED SUPPLY MANAGEMENT (ISM)ORGANIZING FOR PURCHASINGCentralized Versus Decentralized PurchasingCentralized/Decentralized Hybrid Purchasing SystemsThe Future Organization ConceptREPORTING STRUCTUREThe Organization Concept of Supply ManagementPROFESSIONALISM WITHIN PURCHASING AND SUPPLY MANAGEMENTCareers in PurchasingThe Institute for Supply Management: J. Shipman Gold Medal AwardSUMMARY
  3. Chapter 2 Purchasing Decisions and Business StrategyINTRODUCTIONTHE RELATIONSHIP BETWEEN PURCHASING AND COMPETITIVE STRATEGYCompetitive StrategyCompetitive PrioritiesPurchasing Criteria and Purchasing ActionsReward CriteriaExternal EnvironmentSUPPLY CHAIN STRATEGYSUPPLIER RELATIONSHIP QUALITY (SRQ)The Evolution of Supplier Relationships in the Automobile IndustryTHE INTEGRATED BUYING MODELCostQuality LevelSupplier Lead TimeBudgetary ConstraintsTHE STRATEGIC SOURCING PLANDeveloping a Strategic Sourcing PlanProgram Objectives by PhasePURCHASING STRATEGY TRENDSSummaryAppendix: Supply Chain Relationship Quality Study
  4. Chapter 3 The Legal Aspects of PurchasingINTRODUCTIONAUTHORITY OF THE PURCHASING MANAGERCONTRACTS AND PURCHASE ORDERSEssentials of a Purchase ContractThe Requirements for a ContractOral ContractsOFFERSThe Terms of an OfferThe Time Limits of an OfferEXECUTION OF CONTRACTS AND PURCHASE ORDERS BY THE PURCHASING MANAGERInvitation to Do BusinessMaking an OfferTHE LEGAL IMPACT OF THE INFORMATION AGEFederal and State Electronic Transactions LawsContracts That Must Be on PaperPURCHASING AND ETHICSEthics and the LawEthics and the Negotiations ProcessWOMEN AND MINORITY COMPLIANCESUMMARYPart II Materials Management
  5. Chapter 4 Materials ManagementINTRODUCTIONMATERIALS REQUIREMENTS PLANNING AND CAPACITY REQUIREMENTSCapacity ManagementCapacity and InventoryTHROUGHPUT TIME—VELOCITYORDER CYCLEThe Order Cycle as a LinkThe Order Cycle as a Set of ActivitiesCUSTOMER SATISFACTIONMaterial AvailabilityOn-Time ShipmentOn-Time ReceiptComplete ShipmentQuality of ReceiptFlexibilityResponsiveness to InquiryCustomer Satisfaction—The BalanceQUALITYThe Quality LevelObjective QualitySPECIFYING MATERIALSRaw MaterialsPurchased PartsMAINTENANCE, REPAIR, AND OPERATING (MRO) SUPPLIESMaintenanceRepairOperating SuppliesTOOLINGSUMMARY
  6. Chapter 5 Inventory ManagementINTRODUCTIONINDEPENDENT VERSUS DEPENDENT DEMANDINVENTORY MANAGEMENT OVERVIEWABC CLASSIFICATION OF INVENTORY ITEMSINDEPENDENT DEMANDThe Classical EOQ ModelThe Classical EOQ Model With Quantity DiscountsDemand Uncertainty and Safety StockDEPENDENT DEMAND SYSTEMSThe Material Requirements ConceptThe General Lot-Sizing ProblemQuantity Discounts for the Variable Demand CaseIllustration of Various Variable-Demand Lot-Sizing ModelsSUMMARYAPPENDIX: AREAS UNDER THE NORMAL CURVE
  7. Chapter 6 Just-in-Time (Lean) PurchasingINTRODUCTIONLEAN PRODUCTION SYSTEMSJUST-IN-TIME PRODUCTION SYSTEMKANBAN PRODUCTION CONTROL SYSTEMA Simple Kanban ExampleDetermining the Number of Kanbans (Containers)SIGNIFICANCE OF JIT PURCHASINGPURCHASING BENEFITSIMPLEMENTATION OF JIT PURCHASINGROLE OF CULTURECRITICAL ANALYSIS OF THE JIT CONCEPTSUMMARYPart III Fundamentals of Purchasing and Supply Chain Management
  8. Chapter 7 Purchasing Procedures, E-Procurement, and Systems ContractingINTRODUCTIONPURCHASING PROCEDURESSYSTEMS CONTRACTINGE-PROCUREMENTTwo Broad E-Procurement Purchasing CategoriesPurchase-to-Pay (P2P) and Source-to-Contract (S2C) ProcessesREVERSE AUCTIONSELECTRONIC DATA INTERCHANGE (EDI) AND PURCHASINGRADIO FREQUENCY IDENTIFICATION (RFID)ADOPTING NEW TECHNOLOGIESEffective E-Procurement ImplementationCybersecuritySUMMARYAppendix: Systems Contract Agreement
  9. Chapter 8 Supplier Selection and EvaluationINTRODUCTIONTHE BUY DECISION: OUTSOURCINGSOURCES OF SUPPLIER INFORMATIONSTRATEGIC SOURCE SELECTIONSUPPLIER RELATIONSHIP MANAGEMENTModel of Supply Chain Relationship ManagementSUPPLIER RELATIONSHIP MANAGEMENT PROGRAMSSUPPLIER DEVELOPMENT PROGRAMSSUPPLIER EVALUATION PROGRAMSCriteria for Supplier EvaluationThree Common Supplier Evaluation SystemsThe Strategic Supplier Performance Review ProcessThe SRM Scoring SystemSINGLE VERSUS MULTIPLE SOURCESMultiple SourcingSingle SourcingDisadvantages of Single and Multiple SourcingLong-Term Issues With SourcingJapanese RealityCross-SourcingSupplier ReductionINDUSTRY EXAMPLESApparel IndustryChemical IndustryElectronics IndustryConstruction IndustrySUMMARY
  10. Chapter 9 Strategic OutsourcingINTRODUCTIONWHY DO ORGANIZATIONS OUTSOURCE BUSINESS PROCESSES?THE HIDDEN COSTS OF OUTSOURCINGQuality CostsCosts of Strategic Supplier Relationship ManagementInternal Coordination CostsCosts Related to Implementation of External Sourcing ModelCosts of Product/Service Design and DevelopmentGovernmental and Political ExpensesCosts Related to Supply Chain Risk ManagementMiscellaneous Financial ConsiderationsCORE COMPETENCIESOUTSOURCING TRENDSELEMENTS OF STRATEGIC OUTSOURCINGStrategic EvaluationFinancial EvaluationSupplier Selection and Contract DevelopmentTransition to External Sourcing ModelRelationship ManagementSUMMARY
  11. Chapter 10 Global SourcingINTRODUCTIONCOSTS OF GLOBAL SOURCINGAdministrative CostsForeign CostsCommon CostsCURRENCY EXCHANGE RATESORGANIZATIONAL AND BEHAVIORAL ISSUESGLOBAL SOURCING AS A STRATEGIC SOURCING OPTIONPROTECTIONISMProtectionism in the United StatesIMPORTANCE OF NEGOTIATIONSUnited KingdomThe Federal Republic of GermanyMexicoCanadaChinaGLOBAL PROVIDER OPPORTUNISMU.S. EXPORT ADMINISTRATION REGULATIONSFOREIGN TRADE ZONESCountertradeSUMMARYAPPENDIX: OUTSOURCING POLICY EXAMPLE
  12. Chapter 11 Supply Partnerships and Supply Chain PowerINTRODUCTIONBENCHMARK SUPPLIER PARTNERSHIPS: CHRYSLER CORPORATIONPARTNERSHIPS: DEFINITION AND OVERVIEWTHE EVOLVING SUPPLY CHAIN STRATEGYSUPPLY CHAIN PARTNERSHIPSBenefits of Supplier PartnershipsRisks of Supplier PartnershipsPartnership Implementation and Critical Success FactorsPOWER INFLUENCES ON SUPPLY CHAIN RELATIONSHIPSPower and DependencePower and CommitmentPower, Cooperation, and CompliancePower and ConflictPower and SatisfactionPower, Performance, and ProfitabilitySUMMARY
  13. Chapter 12 Total Quality Management (TQM) and PurchasingINTRODUCTIONTOTAL QUALITY MANAGEMENT AND SUPPLY CHAIN MANAGEMENTTQM IMPLEMENTATION PROBLEMSQUALITY REQUIREMENTS FOR SUPPLIERSQuality Assurance ExpectationsQuality Target CommitmentPreventive QualitySTATISTICAL PROCESS CONTROL, SIX SIGMA, AND THE TAGUCHI METHODStatistical Process Control (SPC)Six Sigma and the SupplierTaguchi MethodAcceptance Sampling and Commodity ComponentsQUALITY AWARDS AND CERTIFICATIONSThe Deming PrizeThe Malcolm Baldrige National Quality AwardISO 9000CONTINUOUS IMPROVEMENT AND THE SUPPLIERQuality Function Deployment (QFD)Supplier EvaluationsENGINEERING AND DESIGNSUMMARYAPPENDIX A: THE TAGUCHI METHODAppendix B: Acceptance SamplingPart IV Price/Cost Analysis and Negotiation Strategies
  14. Chapter 13 Price DeterminationINTRODUCTIONTHE PURCHASING DECISIONPRICE-SETTING STRATEGYEconomicPsychologicalDISCOUNTSCash DiscountsTrade DiscountsQuantity DiscountsPRICE DETERMINATIONPriceCostsTHE LEARNING CURVEThe Learning Curve ModelPRICING STRATEGYStandard Price ListsCompetitive BiddingNegotiationsPROJECT PRICINGMarkups Versus MarginsBreakevenTHE PRICE/COST ANALYSIS PROCESSSUMMARYAppendix A: The Robinson–Patman Act—General Price DiscriminationAPPENDIX B: UNIT FACTORS FOR PROGRESS FUNCTIONSAPPENDIX C: ESTRADA SYSTEMS
  15. Chapter 14 Bargaining and NegotiationsINTRODUCTIONDISTRIBUTIVE VERSUS INTEGRATIVE BARGAININGDistributive BargainingIntegrative BargainingThe Bargaining ModelPSYCHOLOGICAL BARGAINING FRAMEWORKPayoff SystemBargaining StrategyECONOMIC BARGAINING FRAMEWORKAN EXPERIMENT IN DISTRIBUTIVE BARGAININGPLANNING FOR A FORMAL NEGOTIATIONPlanning (Seller’s Perspective)Planning (Buyer’s Perspective)ProcedureTipsAN INTERGRATED MODEL OF THE BUYER–SELLER INTERACTIONSUMMARYPart V Special Purchasing Applications
  16. Chapter 15 Purchasing Transportation ServicesINTRODUCTIONTRANSPORTATION’S ROLE IN PURCHASINGMode SelectionCarrier SelectionThird-Party RelationshipsFreight ConsolidationDocumentation/Tracing/ClaimsTerms and Condition of Transportation PurchasingTHREE TRANSPORTATION PURCHASING EXAMPLESRoss LaboratoriesConsolidated (Big Lots) StoresCopeland Inc.THE IMPACT OF THE NORTH AMERICAN FREE TRADE AGREEMENT (NAFTA) ON DOMESTIC TRANSPORTATIONSUMMARY
  17. Chapter 16 Equipment Acquisition and DisposalINTRODUCTIONTHE CAPITAL EQUIPMENT ACQUISITION PROCESSDepartment RequisitionCompany Goals and ObjectivesNew Project IdeasCash-Flow AnalysisEconomic EvaluationSelection of ProjectsFinancial Plan AnalysisImplementationExpenditure ControlAuditingDISPOSAL OF CAPITAL EQUIPMENTPURCHASING NEW VERSUS USED CAPITAL EQUIPMENTNew Equipment PurchasesUsed Equipment PurchasesRefurbishing Used Medical EquipmentLEASE VERSUS BORROW-AND-PURCHASE EXAMPLEStep 1: Comparing Purchase Price and Lease PaymentsStep 2: Comparing Income Tax EffectStep 3: Comparing Present ValuesConclusionSUMMARYAPPENDIX A: Federal Acquisition Regulation; Electronic and Information TechnologyAPPENDIX B: Discount Rates
  18. Chapter 17 Health Care Purchasing and Supply ManagementINTRODUCTIONPURCHASING, SUPPLIES, AND SERVICESHEALTH CARE SUPPLY CHAIN MANAGEMENTOpportunities in Health Care Supply ManagementExamples of Health Care Savings OpportunitiesMETHODS OF SUPPLY MANAGEMENTFixed Order Quantity SystemFixed Order IntervalStockless Inventory SystemsThe Best MethodGroup Purchasing OrganizationsAntikickback IssuesCOMPLICATING FACTORS UNIQUE TO HEALTH CARE FOR INVENTORY CONTROLDemand ProblemsSafety StockCURRENT TRENDSPrimary SupplierAutomation TechnologyImpact of COVID-19 Pandemic on the Health Care Supply ChainACQUISITION OF CAPITAL EQUIPMENT PROCESS OVERVIEWOverview of the ProcessFactors and Decision RulesSelecting the Right SupplierGROUP HEALTH INSURANCESummaryAppendix: Purchasing Health Care Plans
  19. Chapter 18 Sourcing Professional ServicesINTRODUCTIONSERVICE SECTOR CHARACTERISTICS AND STRATEGIESOUTSOURCING AND THE SERVICE SECTORMANAGING OUTSOURCED SERVICESComplexity and CoordinationDependence and PowerPURCHASING PROFESSIONAL SERVICESStatement of Work or Scope of WorkProject ManagementProject Planning and Scheduling ProcessesSUMMARYAppendix A: Preliminary Exploratory InterviewsAppendix B: FHWA Project ExampleAppendix C: Fortune 500 Company ExampleCasesCase 1 AMD Construction Company: Negotiating the Old-Fashioned WayCase 2 The Art and Science of Bidding Not to Get a JobCase 3 The Auction CaseCase 4 Boston Gaming Systems, Inc.Case 5 BSD at 777-HoldingsCase 6 Carter Systems Canada, Inc.Case 7 Case Construction CompanyCase 8 Central Texas Wine Distributors (CTWD)Case 9 Columbus Auto PartsCase 10 Custom Doors, Inc.Case 11 Delta Construction Systems (DCS)Case 12 Great Lakes UniversityCase 13 GRC Systems, Inc.Case 14 Industrial Heating SystemsCase 15 The K-Car Airbag AssemblyCase 16 The Kemper Engine PlantCase 17 McGruder Pavers, Inc.Case 18 Medical Laser Equipment, Inc. (C)Case 19 Michigan City Tractor (MCT), Inc.Case 20 Microfuse, Inc. (B)Case 21 Morgan Summerfield (CCS)Case 22 Natural Construction, Inc.Case 23 Pendleton Construction, Inc.Case 24 Philadelphia Aircraft Equipment, Inc.Case 25 Precision Manufacturing, Inc.Case 26 Sage Imaging Center, Inc.Case 27 Simpson Hospital SystemsCase 28 Tom & Jerry (T&J) Construction, Inc.Case 29 Worldwide Auto Manufacturers, Inc.GlossaryIndex
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